Myfit.support
Forgot your password?
Go to the customer portal, click "Forgot your password", and enter the email address you registered with.
Not registered yet?
Are you not yet registered as the (single) point of contact for your organisation?
Please send us an email via our contact page. We will review your request as soon as possible.
Urgent issues?
After creating your request in the customer portal, you can call +32 3 411 13 12
The clearer your information, the faster we can help you.
Tips for a clear service request
Describe your problem as clearly and completely as possible.
(One topic per issue.)
Software
In which application?
- IC-Trace
- SageBob
- Exact Online
Workfloor
Where?
- Workstation (ID)
- Location on the workfloor?
Hardware
- Brand
- Type
- Serial number
- Location of the device
- Food IT-Solutions identification label
Important information
- What is not working?
- What were you doing, and when?
- Did you receive an error message? If so, which one?
- Can you reproduce the error?
- Was there a power outage?